About Us
Dependable Pool Specialists
Since establishing First Rate Pools, we’ve been committed to providing service of the highest quality, paying particular attention to working efficiently while keeping the communication with our clients clear and concise.
Our goal at First Rate Pools is to provide high-quality services in a timely manner. Our team caters to each clients specific needs to ensure excellence. For more information or general inquiries, feel free to get in touch today.
Who We Are and What We Do
First-Rate Pools has a decent core of specially qualified and friendly pool service experts in Canberra who do it all: pool maintenance, pool chemical balancing, spa servicing and water testing & balancing. We even take a sample back to our lab for a test and bring the proper chemicals next time. Our swimming pool maintenance and repair know-how means we recognise the ins and outs of pretty much every swimming pool system out there and can be on the lookout for troubles before they happen—saving you time and ensuring your pool is ready to use.
Our Values
For over many years, the First-Rate Pools has been making swimming pool ideas become reality. While our regime in the pool industry is extraordinary, what’s more, extensive is our resolute commitment to putting our clients first, by catering the very best in pool services in Canberra. We’ve experienced over years of growth for that very reason and are enthusiastic to be YOUR dependable pool specialist.
We go all out to be the best pool cleaning services for your requirements. Our commitment and passion for all of the work we do reflect as happy pool owners. This is why we have transformed into one of the biggest and fastest-growing pool maintenance services.
Our Mission
At First-Rate Pools, we are continually rearing the bar when it comes to keeping up with our industry's standards as well as updating with the most modern educational and technological advancements in pool maintenance. So you can relax and get the best possible pool cleaning service with the latest know-how and technology.
We know that there is a requirement for a qualified swimming pool maintenance service that understands and relates to the demands of each specific client. One area that we feel we must focus on is regular communication with our clients. We do this by building an open communication channel that initiates contacting the client and continues right on through to the completion of the pool service and beyond.
Why Choose Us
Our expert team is dedicated to providing you with the greatest possible service. We are keen to make sure that you have the best pool and spa experience so that you can relish your investment without having to go through the stress of pool maintenance. We care about our clients and how they feel about our service and we guarantee to treat you and your swimming pool with dignity, consideration and honesty.
Popular Products
Pool Maintenance
First Rate Pools can help you organise Regular Servicing, Pool Resurfacing, Checking all pool equipment, Solar Repairs / Installations. Get in Contact with us today for a Quote.
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Pool Equipment & Repair
First-Rate Pools are an Authorised Dealer for Dolphin Robotic Cleaners, we also supply Astral, Waterco, Polaris, Zodiac & Aussie Gold Pool Equipment. Get in contact with us today for a Quote.
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Water Testing & Balancing
Have piece of mind that your pools water chemistry is balanced with our accurate digital water testing technology, your pool will have exactly the right amount of chemicals it needs.
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I needed the Spa cleaned. Quick to respond. Arrive when they say they would! and went out of their way to help with replacing the UV lamp. Which was NOT easy. And sourcing and replacing a split O ring, when Spa World could not help!
First Rate Pools was very professional and did a great job restoring our pool, would happily recommend them to anyone with a pool issue like mine!
I had had a lot of problems with other pool services in the customer service side of things around Canberra. Messaged first rate pools and from the get go, they were there to answer my question, kept me up to date and explained everything so easy. I give them a 10/10 service and 5 stars I can’t stress enough how fantastic !! these guys are. I would highly recommend anyone to get in contact with first Rate pools 100% !!
Absolutely amazing service by Tim and the team at First Rate He turned my pool from black to blue in a matter of 3 days. Then my salt chlorinator broke and Tim sourced me one for a good price and installed next day. His quote was a lot less than other pool shops that quoted me. Stay away from the big guys and use first rate pools for a good experience. I’ve been burned a few times but the team at first Rate really saved my day.
Excellent pool maintenance and cleaning service. Highly recommend
Our pool was absolutely terrible, but the team were able to get out pool & equipment looking great again! And in a timely manner. Would highly recommend.
OUR PROUd PARTNERS
FIRST-RATE POOL SERVICES
For quality pool maintenance and solutions from your local pool specialists, get in touch with us! Our friendly team can help you to get your pool in order with dependable pool services and the right pool products you need.
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